PRIVACY POLICY

Effective Date: 15 October 2025

Website: gosound.com

Business Name: This Is Distorted Ltd

This Privacy Policy explains how This Is Distorted Ltd (“we,” “us,” or “our”) collects, uses, and protects personal data from visitors to gosound.com, in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable UK data protection laws.

1. Personal Data We Collect

We may collect the following personal data from users:

Names

Email addresses

Payment or billing details

Uploaded files, images, or other content

Information submitted via contact forms

We collect this data only to provide our services and manage our interactions with you.

2. Purpose of Data Collection

We use personal data for the following purposes:

To provide or personalise our services.

To process payments securely.

To respond to inquiries or contact users who submit forms or upload content.

3. Third-Party Services

We use third-party service providers to help operate our website and process transactions. Currently, these include:

Payment processors: Stripe and PayPal

We only share the minimum necessary personal data with these providers to process payments securely.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases for processing personal data:

Contract: To fulfil our contractual obligations when processing payments or providing services.

Legitimate Interests: To manage and improve our website and services, and to communicate with users who submit inquiries.

5. Data Retention

We retain personal data only as long as necessary to provide our services, process payments, or comply with legal obligations. Data no longer required is securely deleted.

6. Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

SSL encryption on our website

Restricted access to personal data by authorised personnel only

Despite these measures, no system can be guaranteed 100% secure, so please take care when sharing sensitive information online.

7. Hosting

Our website is hosted in the United Kingdom. All personal data processed through our website is stored and managed in accordance with UK GDPR requirements.

8. Cookies

We do not use cookies for analytics, tracking, or personalisation purposes at this time.

9. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.

Correction: Request correction of inaccurate or incomplete data.

Erasure: Request deletion of your personal data where permitted.

Restriction: Request that we restrict processing of your data in certain circumstances.

Objection: Object to certain types of processing, including direct marketing.

Portability: Request a copy of your data in a portable format.

To exercise any of these rights, please contact us at info@thisisdistorted.com
.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and the effective date will be updated accordingly.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Email: info@thisisdistorted.com

Business Name: This Is Distorted Ltd